General
Any error in price, availability, promotion, or orthographic error among others of the same nature Ultimate Rides Costa Rica is free to change it at any time without prior notice.
Ultimate Rides Costa Rica can cancel transactions and make refunds of money in any case it deems necessary, for inexact price, security issues before frauds. In these cases, the client will be informed that the money was refunded to his account, Ultimate Rides Costa Rica is not obliged to inform the reason why he cancels any transaction. The refund in these cases is applied in a period no longer than 22 days.
Payment methods: Ultimate Rides Costa Rica has made an association with the company Rezgo by establishing itself as an Affiliate Virtual Commerce, so that the clients who own Credit / Debit Cards, issued by the indicated company, can acquire the Products that are exhibited, on our virtual page. Our operation is hosted within the master program of the company that owns the means of payment, so that operations can be performed by customers with total security, given that the mechanism has security protocols that normally protect the operations that are regularly carried out by those clients who use the services of the Rezgo company.
Acceptance of means of payment: Ultimate Rides Costa Rica will only accept to make its sales of the services that it exhibits in its Virtual Store, by means of the use of the means of payment that Rezgo has expressly authorized to be applied in it. For these purposes, you can use Credit / Debit Cards that are active, according to the information provided by the issuing company, or any other product that the Rezgo company will develop in the future. As a result of the above, the terms and conditions that affect the means of payment indicated, will be those that the Rezgo company has arranged for its customers through the contracts made between them and the issuing company.
Application of means of payment: Ultimate Rides Costa Rica will at all times display, which of the products authorized for the means of payment, issued by Rezgo, may be used for the acquisition of the Products that are available on the page. In any case, the use by customers will always be clearly indicated for each of the services. Also, the prices of each of the products, will be indicated by the total amount that will be charged to the means of payment owned by the customer, and any additional charges will always be described on the page. The details of the charges made to the means of payment issued by the Rezgo company will also be specified in the account statements that those customers receive monthly.
Guarantee: Ultimate Rides Costa Rica to crystallize its partnership as a virtual affiliate of Rezgo, has committed to this company, and through it to sell their cardholders, who are our customers, only quality tourism services.
Purchase policies: Ultimate Rides Costa Rica will permanently maintain a series of tour services offered in any part of the national territory of Costa Rica. The client has the right to determine the separations of the services that he wishes to buy, both in quantity and characteristics. Once the service(s) have been chosen, an electronic invoice will be created and displayed to the client, showing the separated services, prices, and total amount. Once the client has arrived at the point of executing the purchase, the system will proceed to make the invoice indicating in detail the details of each service. Once the Payment is made, the customer cannot reverse the charge, nor can he reverse or reject the purchase made.
Anti-fraud Security Policy: Use of our platform to buy in the www.ultimateridescr.com virtual store is exclusive of people over 18 years of age, in case of being under age the person must be supervised by a person of legal age.
- In case you wish to authorize another person, you must send the documents that the Ultimate Rides Costa Rica staff deems necessary to safeguard our security against fraud, among them a letter of authorization duly signed by the client, photographs of the card, and the authorized person must present his identity card.
- We ensure that our staff has the necessary knowledge in the field of fraud, and they have full knowledge of the security process when delivering services acquired online.
- In any case, if the staff of Ultimate Rides Costa Rica considers that the security filters were not approved before frauds or for any other reason related to our security before frauds, we will proceed to refund the money to the client in a period no longer than 22 days.
Privacy Policy Overview
The purpose of our company is to contribute to the culture of prevention and detection of fraud. We collect and process personal data in different ways — we may collect personal data that you give us directly, but we also collect data by registering how you interact with our services, for example by using cookies on this website. We can also receive personal data from third parties.
The personal information we collect about you may include, but is not limited to: your name, email address, postal address, telephone number, billing information, survey responses, reservation data and other information you may provide about yourself on our site, your IP address and browser software.
You can choose not to provide us with personal information but, in general, some of this personal information is necessary so that you can receive relevant offers from Ultimate Rides Costa Rica and its partners, and to enjoy the advantages of being a registered member.
Collection of Personal Data
Information you provide to us: We receive and store all personal information that you enter on our websites or that you provide to us in any other way. In order to buy products or services, it is necessary that you disclose personal information, including your name, address, email address, telephone number and other information that personally identifies you. In some cases, we may also ask for travel documentation, such as passports, and demographic information such as your country of residence, gender, age, travel habits, etc.
Information about other people: You may have the opportunity to provide contact information or related to the trips of other people through our websites. You must obtain the consent of those other people before you provide us with personal information about them.
Automatic collection of information: We automatically collect certain information from your computer or mobile device when you visit our website, such as your IP address, browser software, and reference website, to help us analyze the use of our websites and related services and send you more relevant communications.
How We Use Your Personal Information
We use the personal information we collect about you only for specific purposes, including: offering our services; managing your registration and account; publishing your reviews, ratings and photographs; getting in touch with you about your account or use of our site and services; answering or following up on your comments and questions; offering customer service; notifying you of changes in our conditions or privacy policy; managing and improving our site and services; notifying you about promotions and special offers; protecting, investigating and avoiding illegal, unauthorized or fraudulent activities; and managing and protecting our business.
Marketing
We can send you marketing emails with information about Ultimate Rides Costa Rica opportunities, news about destinations and products, offers, contests and other special promotions. You will receive our marketing messages if you have given us your consent, if you have requested them yourself, or if you have purchased products or services from us and have not opted to cancel the reception of marketing messages. You can cancel the subscription at any time following the link in any marketing email we send.
Sharing Personal Information
Ultimate Rides Costa Rica may share your personal data with other parties, including other group companies and third parties, such as service providers that work on our behalf (for example, tour operators). If we carry out any sale or divestment of our company, your personal data may be shared with the new owner. If we are required by law to do so, we will share personal information to protect our customers, the site and our company.
Service providers: We only provide our service providers with the necessary information (for example, the name of the hotel to pick up or take you, your local telephone number, your mobile phone number, your email address, etc.).
Third-party providers: We also share your personal data with third-party providers that offer services or functions on our behalf, such as business analysis, payment processing, customer service, marketing, public relations, and the prevention of fraud.
Data Retention
We will only keep your personal data for as long as it is necessary to fulfill the purposes for which we have collected it, including any legal, accounting and reporting requirements.
Your Rights
You can check, update and add more information to the information you have provided, or you may decide to close your account at any time, in each case by contacting us at info@ultimateridescr.com. If you decide to close your account, we will deactivate it and remove your profile information and reviews. In accordance with applicable laws, you may also exercise the following rights: access, rectification or deletion of your personal data, portability of personal data, and limitation and opposition to the treatment thereof. When such rights exist, we will respond to your request within a month, but we have the right to extend this period to two months.
Data Protection
At Ultimate Rides Costa Rica we strive to maintain the integrity and security of your personal data. We have applied and maintain appropriate physical, administrative, technical and organizational measures to protect the personal data you provide us. However, it is not possible to guarantee 100% the security of any data transmission over the Internet or any data storage environment. If you experience any unusual event that could indicate a breach of the security of your information, please let us know and we will endeavor to investigate.
External Links
Our site may include links to third-party sites, add-ons and applications. If you access other sites through the links that appear on our site, the operators of these sites may collect or share information about you, in accordance with their own privacy policy — not ours. We have no control over these third-party websites.